Frequently Asked Questions

FAQS

How long will it take to get my order?

Delivery time depends on your location


Capital :
• If you place your order before 11:59 am, it will arrive the same day in the afternoon within the city perimeter.
• If you place your order after 11:59 am, it will arrive the next day.


Departments:
• Orders are shipped the same day and take between 1 and 2 business days to reach their destination.

You will receive delivery details in the confirmation email.

Do you ship to departments and the capital city?

Yes! We ship to both the departments and the capital city through companies external to Digital Shop.


Interior of the country and Capital : We use Cargo Expreso with a rate of Q40 to apartments and Q25 in the capital

An easy and safe way to shop! 😊

Do you accept credit/debit cards?

Yes! We accept all types of credit and debit cards.


When placing your order on our website, you will find the option to pay by card for your convenience.

Easy, fast and safe shopping with us. 🚚💳

Do the products have a warranty?

Our products have a guarantee according to the type of item purchased:


• 30 days, 60 days or 1 year, depending on the product.

Important:
• Products on sale have no warranty.

Please check the specific details of each product at the time of your purchase. We are committed to your satisfaction. 😊